Easy configuration: Our wwcommunicator is the central organ of our phone solution by determining how each call is handled. It is easy to configure in our intuitive web-interface and enables flexible distribution of incoming and outgoing calls. Learn more about the major features offered below:
• Incoming call distribution (parallel and sequential)
• Music on hold
• Programmed actions according to date, day of the week and time
• Forward a call with enquiry function
• Forward a call without enquiry function
• To place a call on hold
• Listen in on a call
• Pick-up
• Memorizing incoming call information (who has called who, when and for how long and who has answered the call)
• Voice2Mail
• Fax2Mail
• Dispatching fax (through PDF upload or windows print driver)
• Conference rooms
• PC integration
• TAPI interface
• Call quality analysis
If you often work remotely with your notebook or smartphone, wwcom offers a solution to stay in touch with your customers through a mobile app as well as a desktop client for all conventional platforms – and as a new feature, also with MS Teams integration.
Your phone system either uses wwphone, wwmobile or/and wwgate. Each of them ensures that any voice call communication is encrypted. As a result, hackers don’t have the ability to track your phone calls. In addition, thanks to the hybrid MS Teams integration, it is now possible to either use the conventional MS Teams client, our own client or any traditional hard phone. This structure safeguards that even in the unlikely case that if MS Teams cloud is temporarily not accessible, your availability via phone will not be affected.
Our phone system can be programmed that all incoming calls will be forwarded automatically to your mobile phone. We have the solution for you not to have to disclose your private number in order to remain available to your clients. Our mobile app, once installed on your mobile phone, allows you to call your clients from your business number. With this solution, you contact your clients always with the same business number.
Whether you work from your office, hotel room or from home, with our communication solution you always have full access to your phone system. This high amount of flexibility allows you to be in close contact with your team colleagues and customers at any time.